Privacy Policy

We at the National Cherry Blossom Festival, Inc. value your privacy. When you visit our website dedicated to the annual National Cherry Blossom Festival (“Festival”), www.nationalcherryblossomfestival.org (“Website”), you may provide to us certain information about you in order to get information from us, to purchase Festival tickets or merchandise, to donate to us or to volunteer your time to us. This Privacy Policy details the information that we collect, and how we store, use and destroy that information.

By using our Website, you agree to this Privacy Policy. From time to time, we may change the Website or this Privacy Policy without notice to you. Changes will become effective when we post them to the Website. We will treat your use of the Website after each revised Privacy Policy is published as your acceptance of that revised Privacy Policy

Information that we gather

 Cookies

 When you use our Website, we or our service providers will assign your browser a unique identification number stored in a file on your computer (“Cookie”) unless you have disabled Cookies on your computer. Cookies identify your browser, but not you personally, to our computers whenever you interact on our Website. We also gather and archive basic Website logging statistics including the daily number of visitors to our Website, originating server locations and server or browser domain names.

Opting In for communications

When you want to receive communications from us about the Festival, you may opt in via our Website or opt in when you are prompted during your purchase of Festival tickets or merchandise. We may ask for your name, e-mail address and zip code (“Communication Information”). You are responsible for the accuracy of the Communication Information that you provide to us and you may correct and update your Communication Information at any time by contacting us directly.

Purchasing Festival tickets

 When you want to buy tickets for Festival events online via:

   https://nationalcherryblossomfestival.org/get-involved/tickets/

or

https://nationalcherryblossomfestival.org/group-ticket-information/

you will provide us with your name, mailing address, phone number and e-mail address (“Contact Information”) and then you will be redirected from our Website to one of several third-party payment processors (“Payment Processors”) under contract with us. The Payment Processor will see your Contact Information and ask for your credit card information and billing address (“Payment Information”). Please read the applicable Payment Processor’s privacy policy at:

https://stripe.com/us/privacy

https://www.eventbrite.com/support/articles/en_US/Troubleshooting/eventbrite-privacy-policy?lg=en_US

https://start.ticketfly.com/privacy/

to understand how to contact that Payment Processor to opt out or to remove your Payment Information. You are responsible for the accuracy of the Contact Information that you provide to us and the Payment Information that you provide to the Payment Processor. You may correct and update your 1) Contact Information at any time by contacting us directly; or 2) Payment Information at any time by contacting the Payment Processor directly. The Payment Processor may provide us with the last four digits and expiration date of your credit card in order for us to identify you and your order should a refund become necessary, but the Payment Processor will not otherwise provide us with your Payment Information. The Payment Procesor may also provide us with general ticket order demographic information.

 Purchasing Festival merchandise

 You may buy certain Festival merchandise online when ordering Festival tickets or by visiting our online store, https://www.ncbfstore.org (“NCBF Store”). When you buy Festival merchandise while ordering Festival tickets, your information will be gathered as detailed above under “Purchasing Festival tickets.” If you buy Festival merchandise at the NCBF Store, you will be redirected from our Website to the Festival Store, operated by Planet Cotton, a third-party merchandiser under contract with us.  Planet Cotton may request your Contact Information and your Payment Information. Please read Planet Cotton’s privacy policy at:

https://planetcotton.com/privacy-policy/

to understand how to contact Planet Cotton to opt out or to remove your information. You are responsible for the accuracy of the Contact Information and Payment Information that you provide to Planet Cotton. You may correct and update your Contact Information or Payment Information at any time by contacting Planet Cotton directly. Planet Cotton will provide us with your Contact Information and the last four digits and expiration date of your credit card in order for us to identify you and your order should a refund become necessary, but Planet Cotton will not otherwise provide us with your Payment Information. Planet Cotton may also provide us with general order demographic information.

Donating to NCBF

When you donate online to us directly online via:

https://nationalcherryblossomfestival.org/donate/

you will provide us with your Contact Information then be redirected from our Website to Stripe, as detailed above. Stripe will see your Contact Information and ask for your Payment Information. Please read Stripe’s privacy policy, as cited above, to understand how to contact Stripe to opt out or to remove your Payment Information. You are responsible for the accuracy of the Contact Information that you provide to us and the Payment Information that you provide to Stripe. You may correct and update your 1) Contact Information at any time by contacting us directly; or 2) Payment Information at any time by contacting Stripe directly. Stripe will not provide us with your Payment Information.

When you donate to us via a Festival auction, you will provide us with your Contact Information then be redirected from our Website to Givesmart, a Payment Processor. Givesmart will see your Contact Information and ask for your Payment Information. Please read Givesmart’s privacy policy at:

http://www.givesmart.com/privacy/

to understand how to contact Givesmart to opt out or to remove your Payment Information. You are responsible for the accuracy of the Contact Information that you provide to us and the Payment Information that you provide to Givesmart. You may correct and update your 1) Contact Information at any time by contacting us directly; or 2) Payment Information at any time by contacting Givesmart directly.  Givesmart will provide us with the last four digits and expiration date of your credit card in order for us to identify you at the auction and ask whether you wish to use the same credit card during the auction.

Volunteering for the Festival

 When you want to volunteer for the Festival online via:

https://nationalcherryblossomfestival.org/in-the-community/volunteer/

you will provide us with your Contact Information, your date of birth and your t-shirt size (“Volunteer Information”). You are responsible for the accuracy of the Volunteer Information that you provide to us and you may correct and update your Volunteer Information at any time by contacting us directly. 

Where Information is gathered

The information that we or the third parties detailed above gather from you is from plainly-marked areas of our Website or the websites of these entities.

How we use Information

We use:

• Cookies and the related aggregated statistics internally to provide better service and may provide these statistics to others.
• Communication Information to send Festival communications and updates to you.
• The limited Payment Information that we receive to fulfill orders, handle refunds, process donations and thank donors.
• Volunteer Information to contact you about Festival volunteer opportunities and obligations.

We may use the information provided to us by our payment processors and merchandiser to:

• Help us to know our visitors.
• Enable us to enhance our Website and other communications tools.
• Track usage of the Website.
• Process refunds, if necessary.
• Design future ticket or merchandise programs.
• Send you receipts for tax purposes.

How we share Information

 We may share:

• Cookies and the related aggregated statistics from our Website with certain of our sponsors under contract with us.
• Your Contact Information necessary to process and fulfill your orders with the above Festival ticket, merchandise and donation parties.
• Your Volunteer information with Festival sponsors or service providers who are involved in Festival volunteer activities.
• Non-personalized, demographic information or your name and affiliation (but no other Contact or Payment Information) with Festival sponsors.
• Any information that we believe is necessary to comply with applicable law, to protect our rights, privacy, safety and property, or to respond to requests from courts, law enforcement agencies, regulatory agencies and other public and government authorities.

We will not otherwise sell, share or trade your Communication, Contact, Payment or Volunteer Information to third parties.

How we store and send Information

 We maintain security procedures and standards for storing and sending Information which we believe are as safe as today’s technology permits. We test these procedures and modify them regularly as new technologies become feasible.

We will:

• Retain your Communication Information until you notify us or opt out of future communications from us.
• Not have access to or store your Payment Information.
• Retain your Contact Information only for processing your purchase of Festival tickets or merchandise, unless you have otherwise you have opted in during your purchase of Festival tickets or merchandise.
• Retain your Contact Information for processing your donation and for contacting you about future donations.
• Retain your Volunteer information until you notify us or opt out of our volunteer program.

Changing your preferences

 If you have opted in but no longer want us to send you future communications, let us know by clicking ‘Unsubscribe’ on one of our future emails, or by sending your request to us via email at ncbf@ncbfdc.org or via mail at 1275 K Street, NW, Suite 1000, Washington, DC 20005.

If you do not want to receive solicitations or marketing from others with whom we share information or who process your payments, follow the opt out directions on the applicable website. 

Other Websites

 Our Website may contain hyperlinks to other websites, content or resources (collectively, “Other Sites”). Other Sites may gather information about you when you view them. We cannot control their collection of information and suggest that you review each Other Site’s privacy policies before providing them with your personal information.

Children

We do not knowingly collect or solicit personally identifiable information from anyone under the age of 13. If you are under the age of 13, please do not provide us with any personal information. If we learn that we have inadvertently obtained personally identifiable information from a minor under the age of 13, we will delete that information as soon as possible. If you believe that a minor under the age of 13 has submitted personal information to us, please contact us using the contact information listed below.

If you make a purchase, sale or exchange our Website, you represent that you are at least 18 years of age or that you have a parent or guardian assisting you to use this Website.

Contact Us

Thank you for visiting our Website. If you have questions about our policies, please to contact us at ncbf@ncbfdc.org.